1. What are the delivery charges?

Delivery charge varies with each Seller.
• Sellers incur relatively higher shipping costs on low value items.
• In such cases, charging nominal delivery charge helps them offset logistics costs.
• Please check your order summary to understand the delivery charges for individual products.

• A delivery charge of Rs.75 per item is applied if the order value is less than Rs 500. While, orders of Rs 501 or above are delivered free.

2. Why does the delivery date not correspond to the delivery timeline of 2-3 business days?

• It is possible that our courier partners have a holiday between the day your order was placed and the date of delivery, which is based on the timelines shown on the checkout page.
• In this case, we add a day to the estimated date.
• Some courier partners do not work on Sundays and this is factored in to the delivery dates.

3. What is the estimated delivery time?

• We generally procure and ship the items within the time specified on the product page.
• Business days exclude public holidays and Sundays.

4. Estimated delivery time depends on the following factors:

• The demand of the product
• Product's availability
• The destination to which you want the order shipped.

5. Seller does not/cannot ship to my area. Why?

• Please enter your pincode on the cart page to know whether the product can be delivered to your location.
• If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

6. Whether your location can be serviced or not depends on

• Whether the courier partners ships to your location;
• Legal restrictions, if any, in shipping particular products to your location;
• The availability of reliable courier partners in your location;
• At times we prefer not to ship to certain locations. This is entirely at our discretion.

7. Why is the COD option not offered in my location?

• Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
• Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
• Please enter your pin code on the product page to check if CoD is available in your location.

8. I need to return an item, how do I arrange for a pick-up?

• Returns are easy. You may refer to our Returns Policy below or Contact Us to initiate a return
• Whenever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through us, you can return the item through a third-party courier service. Return fees are not borne by us.